• No refunds or exchanges will be given for change of mind purchases.
• Full refunds or replacements given on damaged or faulty goods.  Customer must contact Wotnot Naturals immediately upon receipt of goods and provide proof of damaged or faulty goods. Goods must be returned before a replacement is dispatched. Please call 1300 767 065 to notify us of the returning goods and to obtain our reply paid number.
• All freight costs for damaged or faulty goods will be at the company’s expense.
• All goods remain the property of Wotnot Naturals until paid for in full.
• All goods must be paid for in full before dispatch.
• All prices are given in Australian Dollars inc GST.
• We do not have any liability to you arising from the supply of our products. All warranties and representations are fully excluded to the extent allowed by law.

These terms and conditions shall be construed according to, and governed by the laws of NSW and the parties submit to the exclusive jurisdiction of the courts of NSW in respect of these terms and conditions.

SHIPPING & DELIVERY

• An email confirmation will be sent for all online orders.
• Whether received by phone, email, or online, your order will be dispatched on the next working day after full payment has been received. We deliver Australia-wide. For urgent deliveries, please contact us and we can arrange a courier at an additional cost.
• All orders are shipped via regular Australia Post or Sendle. If you're not at home, Australia Post will notify you via the AusPost app, email, or SMS. If your parcel has not been matched to your MyPost account, Australia Post will leave a card for collection. 
• Orders using discount codes related to free shipping will be sent via regular Australia Post or Sendle and are not eligible for Express Post delivery.
• SHIPPING RATES (Australia Only) FREE shipping on all orders over $110* NSW & VIC: Flat rate $9.99 ( under 7 kilos) for orders under $110 Other states: Shipping calculated by weight at checkout. * Free shipping applies to urban areas only and excludes remote areas in WA, QLD, and NT. *Free shipping is not available during promotional periods such as Black Friday or EOFY sales.
  
  
  • OVERSEAS ORDERS Customers are responsible for paying any Duties & Taxes that may apply at the destination. Please check with your local Customs office for any fees that may be applicable.