General Queries

Are your products suitable for people with sensitive skin including eczema, psoriasis and rosacea?

Yes! All our products have been specifically designed for the most sensitive skin and are endorsed by the Eczema Association and have been dermatologically tested. We use the finest, most gentle organic and natural extracts as close to mother nature as possible. Our products are all natural and are free from sulphates, petrochemicals, parabens, caustics and glycols. They're also free from toxins and known irritants like artificial fragrances. 

The healing properties in our products help calm and soothe inflamed skin. We care deeply about the pain and discomfort suffered from sensitive skin so advise that as with any new product you patch test before use. 

 

Do you have any products that specifically help manage eczema, psoriasis and dermatitis?

Yes our stars in these areas are our baby and family sunscreen (https://wotnot.com.au/collections/suncare/products/30-spf-sunscreen). These products provide high level SPF protection while also deeply hydrating, soothing and nourishing dry sensitive skin.  

 

Do you offer free samples of your skincare range?

Unfortunately we don't have any samples of our skincare at this time. However we feel confident that you will love Wotnot and so we are pleased to offer you a $5 discount off any of the Wotnot products when you purchase anything over $25. Use the code NEWCUSTOMER at checkout to redeem this offer. 

 

Do you have testers available in store for your products?

Due to Covid-19, testers have been temporarily removed from some stores. Once safe to do so, these will be available again. 

 

Are your tubes recyclable?

Our tubes are made with 30% to 40% recycled polyethylene (PE). This recycled material is FDA approved for direct food contact. Our tubes are manufactured using green energy from solar farms, are 100% recyclable and can be disposed of in council recycling bins. 

 

Are your products cruelty free? Do you test on animals?

We do not test on animals! We first test on our own bodies and then ask our tribe. Only if they all love it and want to use more of it, will we produce it for the wider audience :) We are so committed to this that we have turned down very large opportunities that would require animal testing. It's a big no for us! 

 

Are your products safe to use when pregnant and breastfeeding?

YES! All Wotnot products are pregnancy and breastfeeding safe, and they contain edible ingredients where possible. Always check the full ingredients list first before trying and we recommend doing a patch test first if possible. 

 

Do your products contain gluten?

All Wotnot products are gluten free. Our products are not formulated with barley, rye, triticale or oats. We currently use colloidal oatmeal which is gluten free on our baby wash and nappy rash cream.
 

Are your products vegan?

All of our products are vegan apart from our natural sunscreen which contains beeswax which acts as a natural water repellent.

 

Do any of your products include palm oil?

Wotnot does not include any palm oil in our products. However vegetable emulsifiers and emollients often come from a combination of vegetable sources including soya/coconut/palm oils etc. We request that any palm oil derived ingredient used in our products is from a RSPO (Roundtable of Sustainable Palm Oil) plantation. 

 

How do you choose your ingredients?

We do our homework! So our whole team in collaboration with our customers have done a lot of research into our ingredient choices:

Firstly is it edible and non irritating? If so it's in!
Next we look to ingredients that are approved by Certified Organic Associations and that are also non irritating. They're in! Lastly we look to ingredients that are high functioning, non irritating and listed as non toxic on the EWG datadase (https://www.ewg.org/skindeep/).  

In all of the above, the ingredients must be effective. There's no point having organic plant collagen in our face sunscreen if it doesn't have any advantage to your skin. We choose effective ingredients in a concentration to truely benefit the skin.

 

What are Wotnot's other social engagements?

We are passionate about the well-being of children and for many years we have been supporting Bear Cottage to assist in its important function as a children's hospice. A percentage of all our baby range sales goes to this amazing institution and we visit them personally and support them throughout the year.

Wotnot supports women in every way and we understand that there are women all over Australia who face domestic violence, both physical and emotional. This is why we have chosen to donate a percentage of sales from our beauty range to Women’s Community Shelters. We believe that it is important for women to support women. 

 

Other environmental initiatives

Wotnot offset all our carbon emissions through planting new trees in areas of deforestation. We are proud supporters of Carbon Neutral Australia where every purchase of our products goes towards reducing our carbon footprint! 

Carbon Neutral is an organisation that plants natives in a biodiversity hotspot 5 hours north of Perth - the plantings are a mix of trees and shrubs that regenerate degraded farm land, provide habitat for endangered species and trap carbon from the atmosphere. 

 

What are your tubes made of & are they recyclable?

Our tubes are Australian made with 30-90% Recycled content (polyethylene – PE) sourced from an Australian company. This recycled material is FDA approved for direct food contact. Our tubes are manufactured using green energy from solar farms. 

They are 100% recyclable and can be disposed in council recycling bins. 

 

Are you products cruelty free? Do you test on animals?

We do not test on animals! We first test on our own bodies and then ask our tribe. Only if they all love it and want to use more of it, will we produce it for the wider audience :) We are so committed to this that we have turned down very large opportunities that would require animal testing. It's a big no for us!

 

Do your products contain micro-plastics?

No, they do not. We do not use or endorse the use of these.