Terms & Conditions
Order & Return
- Refunds will be given on purchases returned unopened or unused within 7 days of purchase.
- Full refunds or replacements given on damaged or faulty goods returned within 14 days of purchase. Goods must be returned before a replacement is dispatched. Please call 1300 767 065 to notify us of the returning goods and to obtain our reply paid number.
- All freight costs for returns and deliveries of refunds and exchanges (excluding damaged or faulty goods) will be at the customer’s expense.
- All goods remain the property of Wotnot Naturals until paid for in full.
- All goods must be paid for in full before dispatch.
- All prices are given in Australian Dollars inc GST.
- We do not have any liability to you arising from the supply of our products. All warranties and representations are fully excluded to the extent allowed by law.
- FREE FREIGHT offer applies to purchases over $150. Any discounts applied using promotional codes or special offers will be taken into account when calculating total spend. EXAMPLE: Customer spends $150 and receives $25 Rewards Voucher. Total spend is now $125 and therefore does not qualify for the FREE FREIGHT.
These terms and conditions shall be construed according to, and governed by the laws of NSW and the parties submit to the exclusive jurisdiction of the courts of NSW in respect of these terms and conditions.
Shipping & Delivery
- An email confirmation will be sent for all online orders.
- Whether received by phone, email or online your order will be dispatched on the next working day after full payment has been received. We deliver Australia wide. Delivery will take approximately 2-10 days depending on the delivery address given. Should there be any delay, we will contact you - please ensure that an appropriate telephone number is specified with your order. For urgent deliveries, please contact us and we can arrange a courier for you at an extra cost.
- All orders will be shipped via regular Australia Post. In order to keep the shipping costs down we do not use a tracking system. Should you wish for your goods to be tracked, please contact us and we will quote you an alternative shipping price.
- For overseas orders please call us on +61 2 8413 1960 to discuss freight costs.
Reward Program Terms & Conditions
- Reward points are available to Wotnot Naturals customers only and are non transferable.
- Reward points cannot be exchanged for cash under any circumstances.
- Reward points will not be refunded for cancelled orders.
- Reward points can be earned by purchasing any product shown on the Wotnot Naturals website.
- Maximum of $50 worth of reward voucher may be redeemed per order.
- Points will not be awarded for freight charges or GST on purchases.
- Points will be awarded on discounted products.
- Customers must supply their full address, telephone number and email address in order to qualify for the Rewards Program.
- Reward vouchers will be valid for 6 months from date issued. Unclaimed reward vouchers redeemed by Wotnot Naturals after the expiry date will not be honoured under any circumstances.
- Stockists of the Wotnot range are excluded from the Rewards Program.
- Wotnot Naturals reserve the right to amend the above Conditions of Use without prior notice or liability.
- All products and goods remain the property of Wotnot Naturals until paid for in full.
Wotnot Tribe Competition - additional terms and conditions
Terms and conditions as stated above apply
Minimum purchase to clam 20% discount: $150
FREE FREIGHT offer applies to purchases over $150. Any discounts applied using the Wotnot Tribe Spring Special promotional code will be taken into account when calculating total spend. EXAMPLE: Customer spends $150 and receives 20% discount. Total spend is now $120 and therefore does not qualify for the FREE FREIGHT.
Wotnot Naturals has copyright over all material on this website. Any copying or use of material from this website without the prior written consent of Wotnot Naturals is prohibited. The Wotnot name and logo trademarks are owned by Wotnot Naturals and no unauthorised use is permitted.